System & Architecture Consulting

With more and more technologies and systems coming in the technology market sometimes its tough to decide which technology is the best suit for the requirement at hand. It is important to understand from many perspectives like upgrades, maintenance, support, scalability, etc.. To cater to this requirement xPointers understands the need for selecting the right technology for the kind of requirement at hand and also factors in the future requirement.

  • Strategic Technology Planning
  • Feasibility vs. Requirement Analysis
  • Cost Benefit Analysis

Enterprise Software Products Development

In the rapidly changing environment organizations across the world have realized that it is nearly impossible to create and maintain a custom built software package which will cater to all their requirements and also be completely up-to-date. Also organizations need to focus on their core strengths rather than catering to the information systems across the organizations on their own.

  • Stakeholders need analysis
  • System Architecture Design
  • Application Development
  • Unit, Integration and system testing

Custom Application Software Development

Sometimes with the kind of business model that the client is running on it requires applications which are non standard and requires custom functionality to be incorporated in the solution. Following are the services that xPointers caters to:

  • Requirement Analysis
  • Standard Software Availability vs Customer Requirement
  • User Requirement Analysis
  • Application Development
  • Unit, Integration and System Testing

Maintenance, Migration & Porting

The advent of newer technologies and multiple solutions from different vendors with upgraded technologies tends to confuse the client management as lot of cost is already incurred on the current application installations and configuration. So there is a need to migrate to upgraded solutions without changing the user experience. Also with the popularity of internet almost all the applications are web enabled, this brings a need to convert the legacy systems to be web enabled. Following are some of the services that xPointers provides:

  • Web Enabled Legacy Systems
  • Database Migration
  • Disparate System Integration
  • Application Upgrade
  • Maintaining Complex Architecture
  • Scalability

User Experience Engineering

Primary Services

PET Scan consulting: Understanding the user’s requirements using persuasion, emotion and building trust in the users mind to help the client make a decision which would then result in an conversion. It’s a systematic way of helping users get what they want out of an application, website or a day to day consumer product. This holistic approach has proved itself successful time and again. In an IT environment, it helps in streamlining an IT application, address the scalability issues and deliver measurable new improvements like cycle time reduction and business process streamlining.

Secondary Services

Proof Of Concept – Provides the clients with substantial proof of IT value by re-architecting the UI for certain key tasks and projecting metrics like user productivity and possible ROI.

UI inspection : Evaluates the UI for usability problems according to various categories like architecture level and screen level. The evaluation report would answer important questions like “Does the user interface allow users to complete tasks quickly?” and “Does the business have to spend on user-training programs to make the workforce ready to use the application?” This would be followed by suggesting next-steps based on the findings and in the context of business goals for that application.

Accessibility: Consulting and training in software accessibility and tools to analyze and build accessible website pages and web applications based on section 508 and W3C guidelines.

Web Analytics: Measures of online traffic and customer behavior through various web analytical tools based on the clients business objectives. Recommendations and action items are offered based on the analysis of the metrics.

UI standard development: Develop interaction, visual and information standards for organizations including software vendors for common look-and-feel across customer's application/website portfolio.